Julia Lo

Founding Director of Customer Success at Maestra

Background

Julia Lo is Founding Director of Customer Success at Maestra, where she helps DTC brands build personalized customer experiences that drive retention and revenue. Previously, she spent four years at Nosto as Director of CRO & Analytics, helping ecommerce brands optimize conversion through data-driven personalization. Her background also includes digital advertising, where she managed in-app campaigns for major brands like Microsoft. Julia regularly moderates Maestra’s DTC webinars and industry events.