Site & App Personalization
Adjust content and adapt offers in real time to increase conversion rate and average order value

Turn anonymous traffic into reachable prospects with targeted forms
Use pop-ups and dynamic widgets to capture contacts and enrich profiles with details like phone numbers, birthdays, and preferences. Target only those who haven’t shared info yet, and apply frequency limits to avoid irritation and lost sales

Choose from hundreds of templates – gamified pop-ups, countdowns, one-click SMS opt-ins, and more. Easily customize everything in our flexible editor to match your website

Guide customers to the right fit
Cure decision fatigue with quizzes that surface the right products fast. Capture preferences along the way to power better targeting across all channels

Simplify discovery with AI-powered product recommendations
Show relevant products using full-funnel data – browsing, demographics, purchases (online and in-store), etc. Choose from 14 recommendation engines – from essentials like Bestsellers and Similar to advanced options like Personalized Post-Purchase Picks

Digital Marketing Manager
“Maestra helped us show our in-store merchandising expertise online. This mix of AI and human creativity has greatly improved our sales.”

Recommendations work out-of-the-box and update automatically. Shoppers always see in-stock, size-matched, and region-specific items. Use business rules to match products by color, style, price, etc.

Keep the website and app in sync with your communication strategy
Align your website and app with email, SMS, and other channels. Show consistent offers and recommendations, surface sent promo codes, and use cross-device recognition – so shoppers can pick up right where they left off

Target offers in real time to boost conversions and order value
In-session segmentation shows the right offer to the right shopper, keeping your margins safe. Use countdown timers, cashback banners, exit-intent pop-ups, loyalty reminders, upsell bars, and cart add-ons to drive revenue
Zero code required: your CSM takes care of setup and design

Capture feedback
to reduce churn,
fix issues, and
boost reviews
Trigger NPS, CSAT, and micro-surveys at the right moment. Follow up with
unhappy
customers to win them back. Prompt happy ones to leave public reviews

Flexible settings to anticipate every customer move
- In-session segmentation
- Frequency control
- Widgets prioritization
- Location-based targeting
- Works on your site or app, zero coding
- Reporting
- Flexible content composer
- A/B testing
- And much more
Our love language? Results
abandoned cart flow
abandoned cart flow
Easy integration and migration
No IT required for support and operation
setups, so you can focus
on strategy

Reliability and security
slowdowns, even on Black Friday
high load
2M RPM
processing speed
<300 MS
standards to keep customer data safe
FAQ
What types of website and app personalization features are available?
Our website and app personalization includes:
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Pop-ups and lead forms
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Product picking quizzes
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Dynamic product recommendations and bundles
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Personalized banners, stories, and in-apps
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Embedded blocks, widgets, and bars
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Surveys and scorings
Everything works right out of the box with zero development needed — just pick a template from the ready-made gallery and tweak it to match your site’s look and feel.
What kind of customer data can I use for personalization?
You can tap into any data from customer profiles within Maestra CDP:
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Basic profile info (gender, age, etc.)
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Browsing behavior and product interactions
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Purchase history (online and offline)
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Quiz/survey responses (when voluntarily provided)
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Loyalty & referral status (tier, points, referrals, etc.)
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Session and device data (location, language, app version, etc.)
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Any custom attributes you collect in the CDP)
How does website personalization work for first-time visitors?
For first-time shoppers, there are:
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Lead capture forms for further nurturing
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Quizzes to simplify product discovery
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Contextual personalization based on current browsing behavior or session and device data (e.g. Similar-to-Viewed Items recommendations or Free delivery to your region banners)
How do you prevent personalization from becoming overwhelming?
In Maestra, you can control how many personalization elements appear in one session and how often they repeat.
On top of that, each element has flexible targeting options:
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When and how often it shows
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Which pages it appears on
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Which customer segments see it
Can I upload custom designs for popups, banners, and embedded blocks?
Yes, you can use your own designs or choose from dozens of pre-made, fully customizable templates.
Does personalization work in real time?
Yes, with Maestra`s real-time CDP personalization happens in-session. The moment a customer adds an item to their cart, the system instantly shows relevant add-ons or updates totals in upsell bars.
Can I run A/B tests in website and app personalization?
Absolutely. From product recommendations widget to personalized banners, you can test variations just like you would with email, SMS, or any other channel in Maestra.
How do you measure the effectiveness of personalization?
Maestra`s reporting shows you the overall business impact of personalization:
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Assisted sales and revenue
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Increase in average order value and items per order
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Conversion rate improvements
For individual elements, you can track impressions, click-through rates, and conversions in real time.
Control group tests let you measure incremental impact of the entire personalization strategy, specific groups of elements, or individual components.
What kind of improvements can we expect?
Results depend on your industry and setup, but most brands see:
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5-15% improvement in conversion rates
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Higher average order values
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Better customer retention
How long does it take to implement personalization?
Basic basic personalization features like popups and banners can be implemented in a few minutes, while more advanced setups may take several weeks to fully optimize – depending on infrastructure and data availability.
For quick mobile app integration, we provide an SDK.
What technical resources are required for implementation?
In most cases, you’ll need:
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API integration capabilities
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Data feed setup
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Tag management system
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Analytics tracking implementation
Does Maestra handle the entire migration process?
Yes! Our team manages your whole migration – at no extra cost. Your dedicated Customer Success Manager will guide the process from start to finish, including:
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Moving data from your current tools
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Setting up integrations with your tech stack
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Rebuilding flows, automations, and campaigns
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Keeping your current platforms running without interruption
No need to allocate internal resources – we’ll take care of everything, making the switch seamless and efficient.
How long does it take to migrate to Maestra?
It depends on your setup, but here’s a general idea:
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Standard migrations: 2–4 weeks
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Complex migrations: 4–6 weeks
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Full implementation including IP warming: 6–8 weeks
Need it done faster? Just ask – we can move quickly to meet your deadlines. And don’t worry: billing only starts once your migration is complete, so there’s no risk.
Which platforms does Maestra connect with?
Maestra has 150+ ready-to-go integrations, including:
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E-commerce: Shopify (one-click setup), Magento, Salesforce Commerce Cloud
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Marketing & Analytics: HubSpot, Google Analytics, Klaviyo, Attentive, Yotpo
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MediMeta, Google
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Customer Support: Zendesk, Gorgias
Need something more tailored? We’ll build tailored API integrations at no extra cost and no dev time on your side required.
Is Maestra a reliable platform?
Yes – Maestra has been around for over a decade and powers customer data and lifecycle marketing for global brands like: Gap, Under Armour, Quiksilver, L’Oréal, UGG, JBL, Nespresso, Crocs, Birkenstock, T-Fal, Miele, Panasonic, and more.
A few facts:
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Our average customer stays with us over five years.
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We offer 150+ native integrations.
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We continuously update the platform to stay ahead of your needs.
Maestra is built for scale, stability, innovation, and long-term growth.
Is Maestra scalable? Can it handle large databases and high-traffic websites?
Yes – it’s built for scale. Whether you’re a small team or a global brand, Maestra can handle high volumes of data and traffic with ease. Here’s how:
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Trusted by top brands like L’Oréal, Under Armour, Crocs, and Gap
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Built to perform – loads in milliseconds and powers real-time personalization at scale
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Proven range – works just as well for 30,000 profiles as it does for 65 million
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Robust data management: real-time customer profiles, 150+ integrations, and seamless data syncing
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Scalable support: our team works closely with you to grow without growing pains
How can we measure the success of Maestra’s implementation?
Clients usually start seeing results fast. Some of the most common wins include:
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5–15% increases in incremental revenue
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5–15% boost in website conversion rates
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Up to 40% growth in average order value
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Up to 25 hours saved each month on manual tasks
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ROI of 20x or more – often within just a few months
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Stronger engagement: email open and click rates up to 50% higher
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Lower cost per order – down as much as 44%
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Up to 75% savings on marketing tools by consolidating into one platform