Site & App Personalization

Adjust content and adapt offers in real time to increase conversion rate and average order value

old tech vs new tech

Turn anonymous traffic into reachable prospects with targeted forms

Use pop-ups and dynamic widgets to capture contacts and enrich profiles with details like phone numbers, birthdays, and preferences. Target only those who haven’t shared info yet, and apply frequency limits to avoid irritation and lost sales

choose form

Choose from hundreds of templates – gamified pop-ups, countdowns, one-click SMS opt-ins, and more. Easily customize everything in our flexible editor to match your website

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Guide customers to the right fit

Cure decision fatigue with quizzes that surface the right products fast. Capture preferences along the way to power better targeting across all channels

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Simplify discovery with AI-powered product recommendations

Show relevant products using full-funnel data – browsing, demographics, purchases (online and in-store), etc. Choose from 14 recommendation engines – from essentials like Bestsellers and Similar to advanced options like Personalized Post-Purchase Picks

expert
linkedIn Kyle Cannon

Digital Marketing Manager

“Maestra helped us show our in-store merchandising expertise online. This mix of AI and human creativity has greatly improved our sales.”

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recommendations

Recommendations work out-of-the-box and update automatically. Shoppers always see in-stock, size-matched, and region-specific items. Use business rules to match products by color, style, price, etc.

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Keep the website and app in sync with your communication strategy

Align your website and app with email, SMS, and other channels. Show consistent offers and recommendations, surface sent promo codes, and use cross-device recognition – so shoppers can pick up right where they left off

keep the website

Target offers in real time to boost conversions and order value

In-session segmentation shows the right offer to the right shopper, keeping your margins safe. Use countdown timers, cashback banners, exit-intent pop-ups, loyalty reminders, upsell bars, and cart add-ons to drive revenue

zero-code

Zero code required: your CSM takes care of setup and design

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Capture feedback
to reduce churn,
fix issues, and
boost reviews

Trigger NPS, CSAT, and micro-surveys at the right moment. Follow up with
unhappy
customers to win them back. Prompt happy ones to leave public reviews

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Flexible settings to anticipate every customer move

  • In-session segmentation
  • Frequency control
  • Widgets prioritization
  • Location-based targeting
  • Works on your site or app, zero coding
  • Reporting
  • Flexible content composer
  • A/B testing
  • And much more

Our love language? Results

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Ranked highest in multiple categories by G2 users
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4.7
22%
repeat domestic revenue growth
“I switched from Klaviyo and couldn’t be happier. The fee structure is straightforward and the features are already great but they keep adding new ones based on feedback.”
Case study
1:15
“I’m very happy with the product overall, and we’re even considering applying Maestra to our second brand as a 2025 project.”
Case study
2.1% → 5.1%
conversion rate in the
abandoned cart flow
“A distinctive feature of Maestra is the ability to flexibly configure CDP-based trigger communications and segmentation.”
Alexander Lezgin
Alexander Lezgin
CRM Marketer
4.5x
revenue increase
“Having used the platform for over a year, I can confidently say that this is the best solution available on the market in terms of cost-efficiency and functionality.”
Case study
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4.5
“I highly recommend this platform for anyone looking for a reliable marketing automation tool with top-notch support!”
German M.
German M.
Head of Operations
43.76%
cost per order reduction
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5.0
“I have worked with 2 other email marketing software before and I must say that the flows section of this platform is one of the easiest to integration.”
Kourosh J.
Kourosh J.
Marketing Manager
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4.5
“It let us save a lot of time for our developer teams, so all the email (and other direct) communications are concentrated within one marketing team.”
Peter Y.
Peter Y.
Direct Marketing Teamlead
21.33%
revenue share
“I would like to thank Maestra for the exceptional sensitivity and attention the team has shown to our company.”
Maria Nazarenko
Maria Nazarenko
Executive Director
Case study
11.77%
visitor-to-lead conversion rate
“The platform allowed us to manage and customize everything from dynamic email layouts to marketing flow analytics within a single-window mode.”
Mila
Mila
CMO
Case study
6:47
“Instead of the usual monthly check-in and upsell, the collaboration is constant, communication is immediate, and the team is truly invested in our success.”
Case study
2x
email engagement growth
“Maestra has become an essential part of our workflow. Its ease of use, reliable performance, and excellent support have exceeded our expectations.”
Case study
2.5x
ROI growth vs. Klaviyo
“They are designing, delivering, and managing our customer engagement which is resulting in producing 17% of our monthly sales.”
Case study
29.4%
revenue share
“Maestra has almost no competitors in terms of the breadth of capabilities it offers.”
Case study
9.7%
revenue share
“It was especially gratifying to observe that Maestra operates with a level of close collaboration that is often missing in many SaaS companies.”
Case study
11.77%
website lead conversion rate
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5.0
“Awesome! Effective client engagement, adaptable implementation, and rapid integration.”
Lana S.
Lana S.
Marketing Manager
Case study
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4.0
“In the three years we’ve worked with them, I’ve found them to be an efficient, very responsive company.”
Mario B.
Mario B.
VP Marketing
9%
incremental revenue
“The integration was easy even with our custom CRM system. Any questions we had were quickly answered.”
Felix Sirotin
Felix Sirotin
CTO
Case study
25%
lead-to-customer conversion rate
“With Maestra, a single person can run an entire company’s marketing activities, and that person doesn’t even need to be particularly tech-savvy.”
Ekaterina Milanovskaya
Ekaterina Milanovskaya
Loyalty Program Manager
Case study
21.6%
revenue increase
“Maestra became a single system for collecting customer data and communicating with our audience.”
Maxim Ladovir
Maxim Ladovir
Head of Digital Marketing
1:35
“I’m super pleased with what we’ve achieved together and can’t recommend them enough.”
Case study
4x
monthly assisted revenue growth
“We’ve not only significantly boosted our marketing efficiency but also created a cohesive omnichannel experience for our customers.”
Case study
9%
incremental revenue
“Maestra’s team was extremely helpful in setting up our system and developing strategies that led to a significant increase in sales.”
Tim Kremenetskiy
Tim Kremenetskiy
CEO
Case study
Several hundred thousand dollars of incremental revenue
“Thanks to the Maestra team, we as a brand have come closer to our customers.”
Alex Vologodsky
Alex Vologodsky
E-commerce Director
Case study
2.5x
ROI growth vs. Klaviyo
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5.0
“Maestra has been a game-changer. It’s not just a tool; it’s become an integral part of our marketing strategy.”
Eugene K.
Eugene K.
CMO
Case study
9.7%
revenue share
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4.5
“We’re really pleased with the customer service — we’re always given prompt and helpful answers to all our questions. The team is great to work with.”
Zharkyn I.
Zharkyn I.
Product Manager
Case study
29.4%
revenue share
“This revenue share is an excellent outcome for us. We’ve already been able to significantly enhance our communications and identify new growth opportunities.”
Case study
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5.0
“I’ve been using Maestra 6 months now and it’s hands down one of the best CRM solutions out there — I’d rate it a perfect 10/10.”
Anna F.
Anna F.
Marketing Manager
22%
repeat domestic revenue growth
“I switched from Klaviyo and couldn’t be happier. The fee structure is straightforward and the features are already great but they keep adding new ones based on feedback.”
Case study
1:15
“I’m very happy with the product overall, and we’re even considering applying Maestra to our second brand as a 2025 project.”
Case study
2x
email engagement growth
“Maestra has become an essential part of our workflow. Its ease of use, reliable performance, and excellent support have exceeded our expectations.”
Case study
6:47
“Instead of the usual monthly check-in and upsell, the collaboration is constant, communication is immediate, and the team is truly invested in our success.”
Case study
21.6%
revenue increase
“Maestra became a single system for collecting customer data and communicating with our audience.”
Maxim Ladovir
Maxim Ladovir
Head of Digital Marketing
1:35
“I’m super pleased with what we’ve achieved together and can’t recommend them enough.”
Case study
2.1% → 5.1%
conversion rate in the
abandoned cart flow
“A distinctive feature of Maestra is the ability to flexibly configure CDP-based trigger communications and segmentation.”
Alexander Lezgin
Alexander Lezgin
CRM Marketer
4x
monthly assisted revenue growth
“We’ve not only significantly boosted our marketing efficiency but also created a cohesive omnichannel experience for our customers.”
Case study
2.5x
ROI growth vs. Klaviyo
“They are designing, delivering, and managing our customer engagement which is resulting in producing 17% of our monthly sales.”
Case study
4.5x
revenue increase
“Having used the platform for over a year, I can confidently say that this is the best solution available on the market in terms of cost-efficiency and functionality.”
Case study
29.4%
revenue share
“Maestra has almost no competitors in terms of the breadth of capabilities it offers.”
Case study
9%
incremental revenue
“Maestra’s team was extremely helpful in setting up our system and developing strategies that led to a significant increase in sales.”
Tim Kremenetskiy
Tim Kremenetskiy
CEO
Case study
star icon
star icon
star icon
star icon
star icon
4.5
“I highly recommend this platform for anyone looking for a reliable marketing automation tool with top-notch support!”
German M.
German M.
Head of Operations
9.7%
revenue share
“It was especially gratifying to observe that Maestra operates with a level of close collaboration that is often missing in many SaaS companies.”
Case study
Several hundred thousand dollars of incremental revenue
“Thanks to the Maestra team, we as a brand have come closer to our customers.”
Alex Vologodsky
Alex Vologodsky
E-commerce Director
Case study
43.76%
cost per order reduction
star icon
star icon
star icon
star icon
star icon
5.0
“I have worked with 2 other email marketing software before and I must say that the flows section of this platform is one of the easiest to integration.”
Kourosh J.
Kourosh J.
Marketing Manager
11.77%
website lead conversion rate
star icon
star icon
star icon
star icon
star icon
5.0
“Awesome! Effective client engagement, adaptable implementation, and rapid integration.”
Lana S.
Lana S.
Marketing Manager
Case study
star icon
star icon
star icon
star icon
star icon
4.5
“It let us save a lot of time for our developer teams, so all the email (and other direct) communications are concentrated within one marketing team.”
Peter Y.
Peter Y.
Direct Marketing Teamlead
star icon
star icon
star icon
star icon
star icon
4.0
“In the three years we’ve worked with them, I’ve found them to be an efficient, very responsive company.”
Mario B.
Mario B.
VP Marketing
2.5x
ROI growth vs. Klaviyo
star icon
star icon
star icon
star icon
star icon
5.0
“Maestra has been a game-changer. It’s not just a tool; it’s become an integral part of our marketing strategy.”
Eugene K.
Eugene K.
CMO
Case study
9.7%
revenue share
star icon
star icon
star icon
star icon
star icon
4.5
“We’re really pleased with the customer service — we’re always given prompt and helpful answers to all our questions. The team is great to work with.”
Zharkyn I.
Zharkyn I.
Product Manager
Case study
21.33%
revenue share
“I would like to thank Maestra for the exceptional sensitivity and attention the team has shown to our company.”
Maria Nazarenko
Maria Nazarenko
Executive Director
Case study
9%
incremental revenue
“The integration was easy even with our custom CRM system. Any questions we had were quickly answered.”
Felix Sirotin
Felix Sirotin
CTO
Case study
29.4%
revenue share
“This revenue share is an excellent outcome for us. We’ve already been able to significantly enhance our communications and identify new growth opportunities.”
Case study
11.77%
visitor-to-lead conversion rate
“The platform allowed us to manage and customize everything from dynamic email layouts to marketing flow analytics within a single-window mode.”
Mila
Mila
CMO
Case study
25%
lead-to-customer conversion rate
“With Maestra, a single person can run an entire company’s marketing activities, and that person doesn’t even need to be particularly tech-savvy.”
Ekaterina Milanovskaya
Ekaterina Milanovskaya
Loyalty Program Manager
Case study
star icon
star icon
star icon
star icon
star icon
5.0
“I’ve been using Maestra 6 months now and it’s hands down one of the best CRM solutions out there — I’d rate it a perfect 10/10.”
Anna F.
Anna F.
Marketing Manager

Easy integration and migration

No IT required for support and operation

Your CSM handles all integration
setups, so you can focus
on strategy
CSM integration
Ready-to-use integrations with major platforms and support for custom needs via API and SDK
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Reliability and security

Consistent performance – no
 slowdowns, even on Black Friday

high load

2M RPM

processing speed

<300 MS

Compliant with global data protection
standards to keep customer data safe
CCPA
Logging
GDPR
2FA authentication
ISO 27001:2013
SIEM integration
Data masking
SOC 2 Type 1
Access restriction
Worldwide data and platform locations

FAQ

What types of website and app personalization features are available?

Our website and app personalization includes:

  • Pop-ups and lead forms

  • Product picking quizzes

  • Dynamic product recommendations and bundles

  • Personalized banners, stories, and in-apps

  • Embedded blocks, widgets, and bars

  • Surveys and scorings

Everything works right out of the box with zero development needed — just pick a template from the ready-made gallery and tweak it to match your site’s look and feel.

What kind of customer data can I use for personalization?

You can tap into any data from customer profiles within Maestra CDP:

  • Basic profile info (gender, age, etc.)

  • Browsing behavior and product interactions

  • Purchase history (online and offline)

  • Quiz/survey responses (when voluntarily provided)

  • Loyalty & referral status (tier, points, referrals, etc.)

  • Session and device data (location, language, app version, etc.)

  • Any custom attributes you collect in the CDP)

How does website personalization work for first-time visitors?

For first-time shoppers, there are:

  • Lead capture forms for further nurturing

  • Quizzes to simplify product discovery

  • Contextual personalization based on current browsing behavior or session and device data (e.g. Similar-to-Viewed Items recommendations or Free delivery to your region banners)

How do you prevent personalization from becoming overwhelming?

In Maestra, you can control how many personalization elements appear in one session and how often they repeat.

On top of that, each element has flexible targeting options:

  • When and how often it shows

  • Which pages it appears on

  • Which customer segments see it

Can I upload custom designs for popups, banners, and embedded blocks?

Yes, you can use your own designs or choose from dozens of pre-made, fully customizable templates.

Does personalization work in real time?

Yes, with Maestra`s real-time CDP personalization happens in-session. The moment a customer adds an item to their cart, the system instantly shows relevant add-ons or updates totals in upsell bars.

Can I run A/B tests in website and app personalization?

Absolutely. From product recommendations widget to personalized banners, you can test variations just like you would with email, SMS, or any other channel in Maestra.

How do you measure the effectiveness of personalization?

Maestra`s reporting shows you the overall business impact of personalization:

  • Assisted sales and revenue

  • Increase in average order value and items per order

  • Conversion rate improvements

For individual elements, you can track impressions, click-through rates, and conversions in real time.

Control group tests let you measure incremental impact of the entire personalization strategy, specific groups of elements, or individual components.

What kind of improvements can we expect?

Results depend on your industry and setup, but most brands see:

  • 5-15% improvement in conversion rates

  • Higher average order values

  • Better customer retention

How long does it take to implement personalization?

Basic basic personalization features like popups and banners can be implemented in a few minutes, while more advanced setups may take several weeks to fully optimize – depending on infrastructure and data availability.

For quick mobile app integration, we provide an SDK.

What technical resources are required for implementation?

In most cases, you’ll need:

  • API integration capabilities

  • Data feed setup

  • Tag management system

  • Analytics tracking implementation

Does Maestra handle the entire migration process?

Yes! Our team manages your whole migration – at no extra cost. Your dedicated Customer Success Manager will guide the process from start to finish, including:

  • Moving data from your current tools

  • Setting up integrations with your tech stack

  • Rebuilding flows, automations, and campaigns

  • Keeping your current platforms running without interruption

No need to allocate internal resources – we’ll take care of everything, making the switch seamless and efficient.

How long does it take to migrate to Maestra?

It depends on your setup, but here’s a general idea:

  • Standard migrations: 2–4 weeks

  • Complex migrations: 4–6 weeks

  • Full implementation including IP warming: 6–8 weeks

Need it done faster? Just ask – we can move quickly to meet your deadlines. And don’t worry: billing only starts once your migration is complete, so there’s no risk.

Which platforms does Maestra connect with?

Maestra has 150+ ready-to-go integrations, including:

  • E-commerce: Shopify (one-click setup), Magento, Salesforce Commerce Cloud

  • Marketing & Analytics: HubSpot, Google Analytics, Klaviyo, Attentive, Yotpo

  • MediMeta, Google

  • Customer Support: Zendesk, Gorgias

Need something more tailored? We’ll build tailored API integrations at no extra cost and no dev time on your side required.

Is Maestra a reliable platform?

Yes – Maestra has been around for over a decade and powers customer data and lifecycle marketing for global brands like: Gap, Under Armour, Quiksilver, L’Oréal, UGG, JBL, Nespresso, Crocs, Birkenstock, T-Fal, Miele, Panasonic, and more.

A few facts:

  • Our average customer stays with us over five years.

  • We offer 150+ native integrations.

  • We continuously update the platform to stay ahead of your needs.

Maestra is built for scale, stability, innovation, and long-term growth.

Is Maestra scalable? Can it handle large databases and high-traffic websites?

Yes – it’s built for scale. Whether you’re a small team or a global brand, Maestra can handle high volumes of data and traffic with ease. Here’s how:

  • Trusted by top brands like L’Oréal, Under Armour, Crocs, and Gap

  • Built to perform – loads in milliseconds and powers real-time personalization at scale

  • Proven range – works just as well for 30,000 profiles as it does for 65 million

  • Robust data management: real-time customer profiles, 150+ integrations, and seamless data syncing

  • Scalable support: our team works closely with you to grow without growing pains

How can we measure the success of Maestra’s implementation?

Clients usually start seeing results fast. Some of the most common wins include:

  • 5–15% increases in incremental revenue

  • 5–15% boost in website conversion rates

  • Up to 40% growth in average order value

  • Up to 25 hours saved each month on manual tasks

  • ROI of 20x or more – often within just a few months

  • Stronger engagement: email open and click rates up to 50% higher

  • Lower cost per order – down as much as 44%

  • Up to 75% savings on marketing tools by consolidating into one platform