All-in pricing

No. Maestra offers flexible, month-to-month billing—no long-term commitments required.

No. Migration and implementation are included at no additional cost. You only start paying once your account is fully live.

Our clients typically see ROI exceeding 20x within just a few months—driven by higher conversion rates, increased AOV, and improved marketing efficiency.

Maestra counts a profile as active only if, within the calendar month, the customer shows any activity or profile change. For example:

• Placed an order
• Visited your website or mobile app
• Received any one‑off message or automated flow
• Clicked an email
• Had a profile field updated (e.g., loyalty status, preferences)

Anonymous visitors and contacts who meet none of these criteria remain inactive and are not included in your bill.

In most cases, no. Additional fees apply only in specific, high-volume scenarios:

• Email volume: Extra fees only apply if monthly sends exceed 10x your active profile count
• Data storage: Additional charges may apply for unusually large databases
• Multiple brands: Managing more than three brands requires a custom plan

Maestra offers a range of advanced services to support your marketing and data operations:

• Real-time POS data processing
• Deliverability White Glove Service
  • Spoofing protection (DMARC monitoring)
  • Dedicated IPs (for volumes over 2M emails/month)
  • Inbox placement monitoring
  • Domain/IP reputation monitoring
  • Consulting and strategic support
• Product image enhancement
• Sandbox environment for testing

United States:

• SMS (including short code): $0.0045 + carrier fees
• MMS: $0.0125 + carrier fees
• Short code fees:
  • Setup: $225
  • Amendment: $28
  • Monthly: $225 + CSCA fee
• 10DLC (Standard business texting):
  • Setup: $3
  • Amendment: $3
  • Monthly: $3
• Toll-free numbers (most commonly used):
  • Setup: $3
  • Amendment: $3
  • Monthly: $3

Canada:

• SMS: $0.0088
• MMS: $0.044

Carrier fees: Provider cost + 5%

United States:

• Rich (Basic Message): $0.00580 per message
• Rich Media (Single Session Message): $0.01370 per message
• Setup fee: $225
• Monthly fee: $225
• Campaign Service Activation Fee: $560
• Campaign Service Migration Fee: $560

Carrier fees: Provider cost + 5%

Maestra supports platforms like WhatsApp, Telegram, and others. Pricing varies by platform and usage volume—please contact us for a custom quote.

No. Prices are exclusive of any applicable taxes. Sales tax or VAT may be added based on your billing location.

Maestra supports multiple brands under one account. Up to three (3) brands are included in the Maestra Platform. Starting with the 4th brand, an additional $650 per month per brand applies.