JOLYN Achieves +26% in Campaign-Driven Revenue After Switching from Klaviyo to Maestra

JOLYN is a performance swimwear and athletic apparel brand that empowers women of all shapes and sizes to feel confident and inspired
Company size. 
1 million subscribers
author
Sr. Director of Marketing at JOLYN
Challenges
JOLYN was losing out on email and SMS revenue because Klaviyo couldn’t support the kind of advanced flows or personalized messaging their team needed
Solutions
Implemented Maestra and began working with a dedicated Customer Success Manager that:• Upgraded all key flows with improved design and real-time personalized recommendations, set up abandoned cart recovery• Launched new campaigns like Low Stock Alerts and Price Drop Notifications• Rolled out Winback flows enhanced by Monocle
Results
+26% in campaign-driven revenue+17% in email revenue+52% in SMS revenueMarch 2025 compared to March 2024

Integrated with: 

Shopify

Switched to Maestra from: 

Klaviyo

Results

  • +26%
    in campaign-driven revenue
  • +17%
    in email revenue
  • +52%
    in SMS revenue

Data from Google Analytics. March 2025 compared to March 2024

Testimonial

Jennifer’s message to Maestra’s co-founder
Jennifer’s message to Maestra’s co-founder

Enhanced Key Flows

When JOLYN switched to Maestra, the Customer Success Manager didn’t just migrate flows—they upgraded them. For example, they added dynamic product recommendations to email flows. Instead of every customer seeing the same static set of products, each email now features recommendations tailored to that individual’s browsing behavior.
Abandoned checkout email after switching to Maestra: all viewed products + recommendations with similar items
Abandoned checkout email after switching to Maestra: all viewed products + recommendations with similar items
Clicking any product in the email takes the customer straight to a pre-filled cart—on any device:

Advanced Flows Previously Impossible

After migrating to Maestra, JOLYN finally unlocked flows their old platform couldn’t support—like Price Drop Alerts and Low Stock Notifications.
Price Drop Alerts notify customers when prices are reduced on items in their cart or products they’ve viewed
Price Drop Alerts notify customers when prices are reduced on items in their cart or products they’ve viewed
Low Stock Notifications alert customers when inventory is running low on products they’ve added to their cart
Low Stock Notifications alert customers when inventory is running low on products they’ve added to their cart

AI-Powered Winback

Jolyn also teamed up with Monocle and Maestra to create a smarter Winback Flow—powered by AI and personalized to each shopper. Monocle’s AI engine analyzes customer behavior to determine the ideal timing and discount level. Maestra then delivers personalized emails featuring unique promo codes and product recommendations tailored to that customer.
This approach yielded 9x higher Winback Flow conversions and a 15% increase in average order value.