Defence Mechanisms Drives 8.9% of Sales with Assistance from Product Recommendations

Defence Mechanisms manufacturers high-performance tactical gear and apparel for both professionals and civilians
Company size. 
1.8 million website visitors a month
author
Brand Director at Defense Mechanisms
Challenges
Customers struggled with product discovery, requiring a more intuitive experience to find relevant gear
Solutions
Implemented Maestra’s dynamic product recommendations that adapt to both customer behavior and brand’s merchandising rules
Results
8.9% sales influenced by product recommendations

Integrated with: 

BigCommerce

Result

  • 8.9%
    sales influenced by product recommendations

Testimonial

Bestsellers on the Homepage

Bestsellers on the homepage encourage customers to explore the catalog.

Complementary Recommendations on the Product Pages

When shoppers browse a product, they see gear that naturally goes with what they're looking at. The system understands the logic of what works together because it’s built on the same knowledge the team uses in-store and in the field. Business rules in Maestra define these connections—for example, if someone’s viewing a plate carrier, they’ll see compatible cummerbunds and hooks directly on the page:

Recently Viewed Items on the Product Pages

If a customer explores an entire product page but isn’t ready to purchase, they’re likely to leave. To keep them engaged, we display recently viewed items at the page’s bottom.

Personal Recommendations on the 404 & Empty Search Pages

For 404 pages or empty searches, we present personal recommendations to re-engage shoppers and guide them to new options.

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