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Blossom Flower Increases Website Conversion by 14% with a Product-Picking Quiz

Blossom Flower offers same-day flower delivery across all 50 U.S. states, Canada, and Mexico
Company size
850,000 customers
Arina B.
Arina B.
Marketing Expert at Blossom Flower
Challenges
Too much choice was hurting conversion rates as customers struggled to find the right bouquet for their occasion
Solutions
Added a product discovery quiz to guide customers to personalized recommendations

Integrated with: 

WooCommerce
Results
Based on A/B testing compared to the control group:+14% in conversion rate+$10,645 additional revenue during the test period

Results

  • +14%

    in conversion rate

  • +$10,645

    additional revenue during the test period

A/B Test Results

Group
Conversion Rate
ARPU
AOV
Control (no quiz)
4.25%
$4.29
$95.28
Treatment
(with quiz)
4.85% (+14%|)
$4.97 (+16%)
$97.05 (+2%)

Testimonial

Why and How It Works

The product quiz solved a core usability issue: too many choices and not enough guidance. With hundreds of bouquets to browse, customers were dropping off before they found the right one.

The quiz simplified discovery by narrowing down options based on the recipient, occasion, and preferences, and delivered personalized recommendations. For busy shoppers on a mission, it was exactly the kind of smart shortcut that drives conversion.

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