SERVICES AND FEES, version m1.0_us
Last updated: 04/18/2025
Fees
The total monthly Fees for Service is determined by the
actual usage of the following Services in excess of the including Maestra
platform, Active End Customer Profiles, Extensions, Additional Modules, and Additional Services,
each as set forth below.
Maestra Platform includes (i) unlimited accounts to access the Services with support chat
access
(“Accounts”), 150,000 Active End Customer Profiles, 3 million Inactive End Customer
Profiles, 500 million End Customer Profile actions, one billion End Customer Profile
segment
change facts and 25 million orders.
The monthly fee for the Maestra Platform is $2,300.
Active End Customer Profiles
The Fee for the Active End Customer Profile is calculated based on the number of unique Active
End Customer Profiles in the
Customer’s database for each month during the term of this Agreement.
Number of Active End Customer Profiles in Provider database
Monthly Fee
0 - 150,000
Included into Maestra Platform
150,001 – 350,000
$0.009 per each Active End Customer Profile starting with the 150,001 Active End Customer Profile, provided that the aggregate amount shall be capped at $1,800
350,001 – 1,000,000
$1,800 for 350,000 Active End Customer Profiles plus $0.004 per each Active End Customer Profile starting with the 350,001 Active End Customer Profile, provided that the aggregate amount shall be capped at $4,400
1,000,001 – 5,000,000
$4,000 for 1,000,000 Active End Customer Profiles plus $0.003 per each Active End Customer Profile starting with the 1,000,001 End Customer Profile, provided that the aggregate amount shall be capped at $16,400
5,000,001 and more
$16,400 for 5,000,000 Active End Customer Profiles plus $0.002 per each Active End Customer Profile starting with the 5,000,001
Extension
Data Category
Costs per item per Month
Each Inactive End Customer Profile exceeding 3 million
$0.00005
Each End Customer action exceeding 500 million
$0.000017
Each End Customer segment change fact exceeding 1 billion
$0.000017
Each Order action exceeding 25 million
$0.000038
Each Email exceeding Active End Customer Profile x 10
$0.0001
Each Additional Brand exceeding 1
$500
Additional Modules
Realtime POS Processing. The Fee for Realtime POS Processing is calculated as $1000
plus sum based on the number of unique Active End Customer Profiles in the
Customer’s database for each month during the term of this Agreement:
Number of Active End Customer Profiles in Provider database
Monthly Fee
0 — 150,000
Included into Maestra Platform
150,001 — 350,000
$0.00135 per each Active End Customer Profile starting with the 150,001 Active End Customer Profile, provided that the aggregate amount shall be capped at $270
350,001 — 1,000,000
$270 for 350,000 Active End Customer Profiles plus $0.0006 per each Active End Customer Profile starting with the 350,001 Active End Customer Profile, provided that the aggregate amount shall be capped at $660
1,000,001 — 5,000,000
$660 for 1,000,000 Active End Customer Profiles plus $0.00045 per each Active End Customer Profile starting with the 1,000,001 End Customer Profile, provided that the aggregate amount shall be capped at $2,460
5,000,001 and more
$2,460 for 5,000,000 Active End Customer Profiles plus $0.0003 per each Active End Customer Profile starting with the 5,000,001
Additional Services
Deliverability White Glove Service. The Fee for Deliverability White Glove Service is calculated
as $1500 plus $0.000036 per each Email with total amount capped at $3,000 for each
month during the term of this Agreement.
Staging project. The Fee for Staging Project is calculated as $500 plus sum
based on the number of End Customer Profiles and End Customer actions in the
Customer’s database for each month during the term of this Agreement:
Data Category
Costs per item per Month
Each End Customer Profile
$0.0005
Each End Customer action
$0.00003
Provider will provide a customer success manager as part of the subscription to the
Services.
