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JOLYN Increases Email Capture by 21% with AI-Optimized Popups

JOLYN is a performance swimwear and athletic apparel brand that empowers women of all shapes and sizes to feel confident and inspired
Company size
1 million subscribers
<a target="_blank" href="https://www.linkedin.com/in/jenniferfenton/">Jennifer Fenton</a>
Sr. Director of Marketing at JOLYN
Challenges
With only 3% email capture rate, JOLYN couldn’t re-engage most visitors who left without purchasing. Their universal 10% discount strategy eroded margins without maximizing conversion
Solutions
Switched Maestra’s marketing automation platform and Monocle AI to show smarter, more personalized popups at the best moment with the minimum discount needed to convert each user

Integrated with: 

Shopify
Results
+21% in popup submission rate +22% in revenue per user which annualized incremental lift of $0.25M Based on A/B testing compared to a control group +26% revenue per website user

Switched to Maestra from: 

Amped.io and Klaviyo

Results

  • +21% 

    popup submission uplift

  • +22% 

    submitted revenue uplift

  • +26%

    revenue per website user

Testimonial

AI-Optimized Popups

The AI analyzes customer behavior in real time to determine when to show a popup and what incentive, if any, will motivate a sign-up. Depending on the user, that could mean a 10% offer, 15%, or no discount at all. This data is sent directly to Maestra, which instantly displays the right pop-up—no delays, no guesswork.

Each popup also collects user preferences (e.g., beach vs. poolwear), making future emails more relevant and more likely to convert.

Image

The discount amount in the popup depends on browsing behavior and contextual data

More Wins From JOLYN

  1. JOLYN Achieves +26% in Campaign-Driven Revenue After Switching from Klaviyo to Maestra
  2. JOLYN Achieved 9x Winback Flow Conversion Growth with AI-Powered Automation
  3. JOLYN Drives 7% of Sales with Assistance from Product Recommendations