1Thrive increased email signup rates by 4.26% and conversion by 1.52% by A/B testing popup messaging—replacing upfront discounts with exclusive deal access. See how Maestra's CSM spotted the opportunity.
1Thrive Boosts Email Signups 4.26% by Highlighting Exclusive Deals Over Instant Discounts
Challenges
Email signup conversion was plateauing despite a strong welcome discount
Solutions
A/B tested popup messaging by replacing the upfront discount with access to exclusive deals
Results
+4.26% signup rate+$1.70 ARPU+1.52% conversion rateBased on A/B testing
Results
-
+4.26%signup rate
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+$1.70ARPU
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+1.52%conversion rate
Based on A/B testing
Testimonial
Why Removing the Discount Actually Worked
1Thrive had been using a $20 off $149 welcome discount in their popup — a strong offer they believed would reliably convert. But performance was stuck and lead capture wasn’t improving.
Their Maestra CSM spotted the issue: the popup wasn’t highlighting the real value of email subscription.
The CSM proposed an A/B test: replace the upfront discount with exclusive deal access — and the promise of bigger savings.
Original popup offering $20 off $149 welcome discount
New popup highlighting exclusive deals and savings up to 50% off
The counterintuitive approach won across every metric:
By focusing on exclusivity and a higher potential discount (up to 50% vs. a fixed $20), the new popup positioned email as the only gateway to insider pricing. Removing the instant offer also filtered out one-time coupon hunters, attracting subscribers genuinely interested in ongoing deals — which drove the higher ARPU.
More About Lead Capture & Popup Optimization
1. Enlightened Equipment Achieves 20x Growth in New Subscribers — How A/B testing lead forms took signup rates from 0.37% to 6.1%
2. Blossom Flowers Triples Popup Conversion Rate with A/B Testing — Testing popup timing rules increased lead capture from 0.26% to 0.8%
3. JOLYN Increases Email Capture by 21% with AI-Optimized Popups — Smart discount personalization boosted revenue per user by 22% while protecting margins